Your Questions, Answered

  • The link provided here will let you look for any product our company can use.

    SDS & Labels

  • Please use link to send you to the company portal page.

    Customer Portal

  • Provided is a quick link to the customer pay portal.

    Customer Portal

  • We service across the Bay Area and offer services in the following Counties:

    Santa Clara, Alameda, San Mateo, San Francisco, Contra Costa, Santa Cruz and San Benito

PRIVACY POLICY & TERMS AND CONDITIONS

Effective Date: July 2026

Welcome to MK Pest Management. We are committed to protecting your privacy and ensuring transparency regarding how we communicate with you. This page outlines our Privacy Policy and Terms and Conditions, specifically regarding our use of SMS/text messaging via our FieldRoutes customer portal and communication systems.

PART 1: PRIVACY POLICY

MK Pest Management collects and processes certain data to provide our pest control services and communicate effectively with our customers.

1. Information We Collect and How It Is Used

We may collect personal information such as your name, phone number, physical address, and email address when you request a service, sign up for an account, or contact us. This information is used exclusively to:

  • Schedule and confirm pest control appointments.

  • Provide service updates, notifications, and invoicing via our FieldRoutes platform.

  • Answer customer service inquiries.

2. Mobile Information & Text Messaging Consent (Strict Privacy Protection)

MK Pest Management complies with strict industry regulations (including CTIA and cellular carrier guidelines) regarding mobile data.

  • No Sharing of Mobile Data: Mobile information, text messaging originator opt-in data, and consent will not be shared with, sold, or bought by any third parties or affiliates for marketing or promotional purposes.

  • Official Compliance Disclosure: All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

PART 2: TERMS AND CONDITIONS (SMS/TEXT MESSAGING)

1. Program Name and Description

MK Pest Management utilizes text messaging to communicate with our customers regarding account updates, service reminders, scheduling confirmations, billing alerts, and customer support notifications via our FieldRoutes system.

2. Message Frequency

Message frequency varies based on your service schedule and account activity. You may receive recurring messages related to upcoming appointments, service completions, or billing.

3. Rates

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

4. Customer Support Contact Information

If you are experiencing issues with our messaging program or have questions about your service, you can get help directly by contacting us at:

  • Phone: 408-320-8330

  • Email: service@mkpestmanagement.com

5. Opt-Out Instructions

You can cancel the SMS service at any time. To opt out, simply reply to any message we send you with the following keywords:

  • Text STOP to cancel and completely opt out of future text notifications. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  • Text HELP for a reminder of these instructions and customer support info.

6. Carrier Liability Disclaimer

Carriers are not liable for any delayed or undelivered messages.